Frequently Asked Questions
Everything you need to know about Seenify email tracking, read receipts, privacy, compatibility, and pricing.
What is Seenify?
Seenify is an email tracking platform and lightweight browser extension that provides real-time email open tracking, email read receipts with double checkmarks, recipient-level tracking, and instant notifications. It currently integrates seamlessly with Gmail.
How can I know if someone opened my email?
With Seenify, you see visual double checkmarks (✓✓) right next to your sent emails in Gmail that turn blue upon opening. You also receive real-time desktop notifications the exact second the recipient opens your email.
Does Seenify provide email read receipts?
Yes. Seenify provides real-time email read receipts using WhatsApp-style double checkmarks inside Gmail, detailed timestamps, and instant popup notifications.
How accurate is email open tracking?
Seenify provides high-precision email open tracking based on direct image load requests. When remote images are loaded by the recipient's mail app, open events are instantly logged.
What is the difference between Free, Plus, and Pro?
Free Forever covers unlimited emails, checkmarks in Gmail, notifications, and zero watermarks. Seenify Plus ($1.99/mo) adds recipient-level tracking in group emails and 1-year history. Seenify Pro ($3.99/mo) provides unlimited lifetime tracking history, zero debounce delay, and 24/7 VIP support.
Does Seenify read my email content?
No. Seenify never reads, parses, stores, or sells the body content, attachments, or text of your emails. Seenify operates under strict Google API Services Limited Use compliance and only processes anonymous open metadata.
Can Seenify track multiple recipients?
Yes. Seenify Plus and Pro support individual recipient-level tracking, allowing you to see which contact in a group thread opened your message.
How does the tracking pixel work?
The Seenify tracking pixel is a transparent 1x1 GIF generated with a unique cryptographic token for each email. When the email renders, the image requests the token from the Seenify server, recording the open timestamp without altering your email layout.
Can I cancel my subscription anytime?
Yes, absolutely. You can upgrade, downgrade, or cancel your subscription at any time with a single click. There are no contracts, commitments, or hidden cancellation fees.
Have more questions or need personal assistance?
Our support team is available 24/7 to help you with setup, compatibility, or subscription questions.